Trailblazers buckle up: The AI Revolution is Exciting
Top 3 takeaways from Dreamforce 2023:
We are in AI revolution, and in the Generative AI wave that is happening in the world, we would be able to be more productive and efficient than ever. Eventually, we are going to get into Autonomous & Agent wave, and finally into Artificial General Intelligence. Artificial General Intelligence will enable us to perform all human cognitive skills better than the smartest human.Wow, does this excite you? I am just thinking at the beginning of my career I was pulling data manually via excel (just 12 years ago), now with tools like Perfect Mile or Tableau we have all data at tips of our fingers, just how this helps us use time better to analyze data from different perspectives and creates additional time for creating action plans. IT experts argue that AI will achieve this human-level performance within the next three years, noting that ‘within next few years, AI will become as ubiquitous as the Internet'.
Everyone’s An Einstein with Data+ AI+ CRM + Trust- idea is for everyone to be Einstein. Salesforce team are building this tool for employees to be more productive. Also, Salesforce announced Einstein 1 Copilot which is basically AI for CRM an integrated set of AI technologies that makes the Customer Success Platform smarter and brings AI to trailblazers everywhere. What is great about this as they say, they are reducing hallucinations, data masking and building trust with customers. As this is the biggest challenge that I see now, convincing people to try it out.
AI is changing everything about the way we work today and it will only be better
The last but not the least, the best one ever is that Salesforce announced their - Free Data Cloud & Tableau for up to 10,000 profiles. Use this bar code below and try it out.
When we think about how this tools can significantly help humans to empower their productivity, and instead of writing emails, employees would be able to spend more time learning, collaborating, instead of doing work manually.